Effective 26 August 2026

Privacy Policy

Ezzy Loan operates in Malaysia. This policy explains how we handle information provided in connection with enquiries and application-related conversations.

Information you provide

You may voluntarily provide your name, contact or WhatsApp details, enquiry messages, and application-related information such as your area, employment or income information, banking information relevant to the enquiry, the amount requested, and supporting information you choose to send.

How information is used

We use this information to respond to enquiries, communicate with you, understand your request, operate the enquiry service, maintain relevant records, and arrange human follow-up where appropriate.

Sharing and service providers

We do not sell personal information. Information may be processed by service providers where reasonably necessary to operate communications, hosting, storage, or other supporting services. Information may also be disclosed where required by law or necessary to protect legitimate interests.

Security and retention

We use reasonable administrative and technical measures intended to protect information. No method of storage or transmission is completely secure. We retain information only for as long as reasonably necessary for the purposes described here, operational needs, dispute handling, or applicable legal requirements.

Your requests

You may request access to, correction of, or deletion of your information. Send the request through the official Ezzy Loan WhatsApp contact or conversation that directed you to this website. Include enough information for us to identify the relevant conversation. Reasonable identity verification may be required.

Contact

For privacy or deletion requests, contact Ezzy Loan through the same official WhatsApp channel used for your enquiry.